During set up of Ruxum, the user can set up two contacts as primary Ruxshaks, who stay close to the senior citizen and can immediately react based on an emergency situation. Two additional contacts can also be configured as secondary Ruxshaks and these could be family members who need to be notified in an emergency. Apart from this, a hospital/clinic, where the senior might want to be taken can also be specified. It is also possible to configure an optional Ambulance service. Lastly, in the event of an emergency that requires hospitalization, the Ruxum app has the ability to display photos that were previously stored by the senior that would enable the Ruxshak to admit the senior in a hospital.
In the event of an emergency, a senior can trigger a panic alert by pressing the button for 3 seconds. Your Ruxshaks are notified by Ruxum app notifications, SMS* and WhatsApp* messages as soon as the alarm is activated. Ruxshaks can respond to the notification and confirm if they can attend to the emergency. If they cannot, then the secondary Ruxshaks can immediately create alternate plans.
*Note that Ruxum app notifications are free and superior to SMS and WhatsApp messages. SMS and WhatsApp incur fees because we pass on the fees we are charged by the vendors.