Identity
Full name, date of birth, address, preferred language, and only the identifiers that are genuinely needed for care.
Emergency information checklist
Prepare the essential health information before an emergency.
Keep one concise, current record that a trusted family member can find quickly. The goal is not to collect everything—it is to make the most important information available, with the older person’s consent, when time and clarity matter.
The essential record
Keep these six sections brief, accurate, and dated.
People to contact
Primary family contact, nearby trusted person, backup contact, treating clinician, and preferred hospital or clinic.
Medicines and allergies
The current clinician-confirmed medicine list, doses as prescribed, allergies, adverse reactions, and the date last checked.
Relevant health context
Conditions, implants or devices, mobility or communication needs, and other facts a qualified responder should know.
Coverage and documents
Health-insurance or scheme details and where important documents can be found. Avoid exposing full identifiers unnecessarily.
Consent and review
Who may access the record, where it is available, who maintains it, and the next review date.
Review triggers
Update the record when the real-world plan changes.
- A medicine is started, stopped, or changed by a clinician
- An allergy or adverse reaction is confirmed
- A family, local, clinician, or hospital contact changes
- Insurance, government-scheme, or document details change
- The older person changes sharing or consent preferences
- At a regular family review even when nothing obvious changed
A family-created summary may be incomplete or outdated. Treat it as a coordination aid and verify critical information with the older person, clinician, pharmacist, or authoritative record whenever possible.
One bounded family summary
Ruxum includes a Health Packet for family-prepared information and shows when it was last updated.
Emergency pathway
Use the record to support a call—not instead of one.
India’s official Emergency Response Support System uses the single number 112 for emergency assistance from police, fire and rescue, health, and other services. If there is an immediate threat to life or safety, call 112; do not wait for an app status or message.
Official Emergency Response Support System (112.gov.in)
The Government of India’s Social Justice department also publishes a Saving Life Checklist for older people. Ruxum’s checklist is a shorter family-coordination guide and does not replace official instructions or professional advice.
Connected plans
Link the emergency record to the people who would act.
Common questions
Questions about emergency health information
What information should be ready?
Prepare identity, primary and backup contacts, current medicines and allergies, relevant conditions, clinicians, preferred hospital, insurance information, essential document location, consent choices, and a review date.
Should the packet contain every medical document?
No. Keep the urgent summary concise and current. Share full records only when needed and with appropriate consent and safeguards.
Does Ruxum contact emergency services automatically?
No. Ruxum does not provide continuous monitoring or emergency dispatch. In India, call 112 for an immediate threat to life or safety.
Prepare the record, share it carefully, and keep it current.
Start with contacts, medicines, allergies, hospital, and the date checked.
Review it with the older person and a qualified clinician or pharmacist where appropriate.